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Shipping & Returns

Where we ship

We currently ship within the United States only.

When your order ships

Books, plushes and stickers are packed and shipped by me, usually within 1–3 business days of your order. You’ll get an email with tracking when your package is on its way.

How long delivery takes

  • Books ship by USPS Media Mail and usually arrive in 2–8 business days. Media Mail is cheaper but slower than regular mail, so please allow a little extra time.

  • Plushes, and orders with a book and a plush, ship by USPS Ground Advantage and usually arrive in 2–5 business days.

  • Sticker-only orders ship as a regular letter and usually arrive in 2–5 business days. Letters don’t include tracking.

  • T-shirts are printed to order by our printing partner and ship separately from the rest of your order. Please allow about 1–2 weeks for printing and delivery, and a little longer in November and December.

Shipping Costs

Shipping depends on what you're buying, calculated at checkout and shown before you pay.

Digital Editions

Digital books are delivered instantly by download link after purchase.

Returns

If you’re not happy with your order, you can return unused items in their original condition within 30 days of delivery. Email us first at mangardpublishing@gmail.com, and we’ll tell you where to send it. Return shipping is paid by the customer, and we’ll refund the item price once the return arrives.

Damaged, defective or wrong items

If anything arrives damaged, misprinted or wrong, we’ll make it right at no cost to you. Email a photo to mangardpublishing@gmail.com within 14 days of delivery and we’ll send a replacement or a refund. In most cases you won’t need to send the item back.

Items that can’t be returned

  • Digital editions can’t be refunded once downloaded. If your file won’t open or something’s wrong with it, email us and we’ll help.

  • T-shirts are made to order, so we can’t accept returns for size or a change of mind. Misprinted or damaged shirts are always replaced.

  • Stickers can’t be returned, but damaged stickers are always replaced.

Lost packages

  • If your tracking hasn’t updated in a while, or your package seems lost, email us and we’ll help track it down.

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